Privacy Policy

ASIAL, the provider of refresher training for the security industry in Victoria, is committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our website and services.

1. Information We Collect

When you register or interact with our website, we may collect the following types of personal information:

1 – Full name
2 – Email address
3 – Licence ID number
4 – Contact details (i.e. address)
5 – Course activity and progress
6 – Payment information (processed securely through third-party gateways). We do not store payment information.

2. How We Use Your Information

We collect and use your information to:

*  Provide access to our online training courses
*  Verify your identity and licence credentials
*   Issue and store certificates upon course completion
*  Track course progress and performance
*  Send important updates or support communications
*  Comply with regulatory requirements

3. Data Sharing

We do not sell or share your personal data to any third party.

We may share your information with:

*  Regulatory bodies (such as Victoria Police) when required for compliance
*  Trusted service providers (e.g., email or hosting platforms) strictly for operational purposes
*  All third parties are required to meet strict data protection standards.

4. Data Security

We implement industry-standard security measures, including SSL encryption and secure server environments to protect your data from unauthorised access, alteration, or disclosure.

5. Your Rights

You have the right to:

*  Access and update your personal information
*  Request a copy of the data we hold about you
*  Request deletion of your data (subject to legal and regulatory retention requirements)

6. Cookies and Analytics

We use cookies to enhance user experience and collect anonymous analytics data. You can manage cookie preferences through your browser settings.

7. Changes to This Policy

We may update this policy from time to time to reflect changes in our services or legal obligations. The latest version will always be available on this website.